![]() In addition, the money for these phones was taken out of our bank account in full & of course will not be refunded until the return is completed. What a TERRIBLE delivery company I refuse to shop with the previous 2 companies in future because they use this 'newgistics' service. They change the delivery day constantly, min of 3 weeks to receive a package. We cannot upgrade until this return is processed & at this point it has been almost a month receiving no answers or conflicting answers every time we try to contact someone involved with this process. Newgistics or 'how to lose customers' This is the 3rd pkg with newgistics. Top Transports: AR Express Courier Tracking. Our old phones are malfunctioning more & more with each passing day, so we need new ones. Corporate Office Address: Pitney Bowes Inc Newgistics Inc Newgistics ATT, Newgistics Facility, 3001 Summer Street, Stamford, CT 06905. They agreed to a refund without further investigation. I am a 20 year customer of ATT with no other problems. We contacted them again a few days later & the new AT&T rep said they did not have either of our phones & just advised us to wait longer. Since then, there has been no updates to the Newgistics tracking system (ship date, destination & reference number are all listed as 'N/A' or 'unknown.'). ![]() ![]() I got an email Sunday that said it shipped acking info never updated and the tracking number (a USPS number) only says pre-shipment (ie., label created). This integration allows Newgistics customers. My wife and I have been lied to with EVERY step of this process. I had an online order for the FFM sale last week. Newgistics seamlessly integrates with WeShip Track, a post-purchase logistics management solution for e-commerce. I just looked at the Newgistics Package Tracking site (Right now) and now one phone has been returned to the Parcel Return Service, DC and the other one was just scanned in Atlanta, GA 3 days ago en route to Fort Worth, TX. We contacted AT&T who told us they received one of the two phones but they needed both in order to process the returns. 8 32 comments Best Add a Comment TexasNiteowl 3 yr. Since then, there has been no updates to the Newgistics tracking system (ship date, destination & reference number are all listed as "N/A" or "unknown.") I made Snow Trips ski & snowboarding trip planning and ski resort comparison app. We contacted USPS who confirmed Newgistics picked up the phones on 10/16/18. We returned two phones on 10/10/18 but we haven't received any updates.
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